Roger Francis has 15 years’ experience in information security, helping businesses protect their organizational assets from cyber threats, developing global security governance programs, and responding to headline cyber breaches.
Prior to joining CFC as Cyber Claims Director, Francis was Head of EMEA Security Advisory at Aon / Stroz Friedberg, where he delivered proactive cyber risk solutions to insureds and helped clients quantify and manage cyber risk. Before Aon, he was the EMEA Strategic & Cyber Insurance Lead at Mandiant (FireEye), and Director of Professional Services for McAfee (Intel Security).
In his role at CFC, Roger leads CFC’s cyber claims and incident response organization, the largest in-house team of its kind in the world, as well as oversees CFC’s cyber risk management services. Understanding that businesses are ultimately buying a claims service when they purchase a cyber insurance policy, his focus is on bringing technical expertise and real-world claims handling experience to the client, making the difference between a business suffering a catastrophic loss or getting back online quickly.